Not even two years have passed since its launch, but the Repsol Digitalization Program has already started up more than 130 initiatives. Digitalization is one of the main growth springboards included in the strategic update that the Company presented in June 2018. More than 1,000 professionals are involved in this task, which covers the entire organization and allows Repsol to establish itself as a global energy company through the implementation of technologies such as Data Analytics, artificial intelligence, Omni-channel, RPA or Blockchain. The digitalization process stretches across the entire value chain of the Company, its business units, and its employees, "from the base teams to senior management. It is not only about the use of technologies, but being part of a culture that is open to change, defining new ways of working, and looking for tangible objectives," explains Valero Marín, Repsol's Chief Information Officer (CIO) & Chief Digital Officer (CDO). |
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In 2018, more than 70 million euros were allocated to digital initiatives, and by 2019 this figure is expected to be close to 150 million. The objective is to help transform the energy sector and improve aspects such as efficiency, safety, the value of data, resource optimization, and agility. |
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Digitalization |
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Digital initiatives help Repsol's professionals meet the challenges they face and allow them to improve their work or better satisfy the needs of their customers, who want to access more personalized and advanced services. The initiatives include the following: monitoring of operations in real-time, mobile applications to improve safety in maintenance tasks at industrial facilities, and new non-oil business models in "connected" service stations. A "Data-driven" company
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Digital transformation |
New revenues and greater sustainability
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Also in the Commercial area, the Waylet app, which already has more than one million registered customers, has expanded its range to become a "universal wallet" that allows users to pay for purchases in hundreds of restaurant and leisure facilities in addition to paying for fuel at service stations and providing access to promotions and offers. |
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Million euros |
The Upstream business is incorporating Integrated Operations Centers (IOC) to improve safety, production, and efficiency in its operations. The IOCs, which have already been successfully tested in the Company's assets in the United Kingdom, allow for more informed decision-making through predictive and powerful data analysis. The Company plans to deploy this tool progressively in the rest of its Upstream assets. Repsol has developed an app and a device to mobilize operations and maintenance tasks in its industrial facilities. The first pilot test was in Puertollano and Cartagena, and the initiative has now been extended to all of our refining, chemical, and LPG (liquefied petroleum gas) facilities. The device allows users to be mobile and to manage many tasks in situ that, until now, required several trips. The specifications were defined by the users and supervisors themselves in order to improve usability, for example with voice commands, and they are adapted to maximum-security environments. More than 2,000 employees benefit from this solution, which improves the safety and efficiency of operations and reduces maintenance times. On the other hand, automation is being used to reduce the time spent on repetitive administration tasks in the Global Services department. By using robotic process automation, we have been able to automate processes such as the signing of contracts. Processes will continue to be added until reaching over 35, "something that improves employee satisfaction and facilitates their professional development," says Marín. |
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Hubs and collaboration with technological partners
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